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Account Manager

As the Account Manager, you will support the Programme Manager by coordinating the contracting and delivery process for all venue hire clients. You’ll be the key point of contact for bookings, working closely with departments across Q to ensure events run seamlessly.

Organisation

Q Theatre

Closes

Dec 5, 2025

Posted on

Nov 17, 2025

Opportunity type:

Full time employment ,

Region:

Auckland ,

Written by

Q Theatre
Nov 17, 2025

Key Responsibilities

Event & Contract Administration

Manage booking enquiries and pencil bookings for prospective hires.

Prepare and execute Venue Hire and Ticketing Agreements.

Maintain accurate information in Q’s booking calendar.

Oversee handover into ticketing and on-sale processes.

Manage financial settlement for completed bookings.

Cross-Team Collaboration

Work closely with all internal departments to support timely event delivery.

Assist the Programme Manager with business cases, budgeting, and identifying risks and opportunities.

Support Q’s marketing team with audience targeting and promotional opportunities.

Assist the wider admin team as needed.

Relationship Management

Build strong relationships with incoming clients.

Facilitate communication between clients and internal teams, ensuring needs are met to a high standard and within deadlines.

Balance competing demands with tact and a calm, methodical approach.

 

About You

Required:

3+ years’ experience in an arts organisation.

Experience in contract management or account management in the performing arts sector.

Knowledge of cultural diversity across a wide range of contexts.

Understanding of the arts landscape in Tāmaki Makaurau.

Proficiency in Microsoft Excel, Word, and general IT systems.

Desirable:

Experience with venue management software.

Confidence working with people at all levels across the arts sector.

Strong industry networks.

Budgeting experience.

Relevant tertiary or professional qualification.

Due to the nature of the industry, some evening and weekend work will be required.
Q Theatre is an inclusive workplace that values diverse perspectives and backgrounds. We encourage applications from people of all cultures and communities.

 

How to Apply

Please submit your CV and a cover letter via SEEK outlining your relevant experience and why you’re the ideal candidate for this role by Friday, 5 December at 5pm.

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