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Visitor Experience Representative Supervisor

Job details

Waikato Museum
2 Sep 2022
Work type
Full time employment
Work classification
Community & Access Arts, Culture & Heritage, Management & Admin


Want to be one of the smiling and friendly faces welcoming visitors to one of Hamilton’s most popular attractions?

Waikato Museum Te Whare Taonga o Waikato aims to be the best regional museum in New Zealand and is looking for the right people to take on a role in our Visitor Services Team.

Our Visitor Experience Team provides frontline customer service to visitors to Waikato Museum, Arts Post, Excite and any pop-up exhibitions in the Waikato region. As Supervisor you will coordinate the day-to-day activities of the visitor experience representatives, encourage and support the delivery of high-quality service standards and maintain the roster for the team.

We need someone who can transfer their existing customer and visitor service experience and skills to the cultural and artistic environment, working across the museum and ArtsPost. You’ll also have excellent computer literacy skills and will be available to work set days each week.

We're looking for someone who can work full time every week rostered, which includes weekends, some evening work at exhibitions openings, public events or when the museum is hired out.

Waikato Museum Te Whare Taonga o Waikato is staffed by a diverse, engaged and friendly group of museum professionals who work closely together and strive to deliver a world-class museum experience.

Learn more about the role by clicking here to view a copy of the position description!

If this role sounds like it’s for you, we would love to hear from you. Make it happen and apply online today!

 All candidates will be notified of the outcome on their application via email. This role is covered by the Children’s Act 2014, which means that shortlisted candidates will be required to undergo all safety checking requirements under the Act before commencing employment, as well as during employment. Short-listed candidates may be required to complete an interview process, reference checks, pre-employment medical, drug and alcohol assessments, credit check and a Ministry of Justice or Police vetting check.

We will only collect personal information from you, or any relevant agencies with your consent, in accordance with our obligations in the Privacy Act 2020, which are to only undertake pre-employment screening checks relevant to the specific duties and functions of the role being advertised. The types of checks we conduct will vary depending on the role. You can find more information by clicking here about our recruitment process including the specific checks we undertake for each role.

Hamilton City Council is an equal opportunity employer committed to creating a diverse and inclusive culture.

Please note this role is being sourced directly and we are not accepting applications via external recruitment agencies.  Due to border restrictions, only people who are already eligible to live and work in New Zealand should apply. Evidence will be required.

Applications Close: 02/09/2022

Written by

Bettle & Associates

12 Aug 2022