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Audience Experience Manager/Kaiwhakahaere Wheako ā-Minenga

Auckland Arts Festival Toi Ahurei Toi o Tamaki

Job details

Organisation
Auckland Arts Festival
Closes
25 Nov 2022
Region
Auckland
Work type
Full time employment, Fixed Term
Work classification
Management & Admin, Marketing & Media, Performing Arts

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Te Ahurei Toi o Tāmaki / Auckland Arts Festival (AAF) is on the lookout for a super-talented individual experienced in customer services to lead the delivery of overall audience engagement for Auckland Arts Festival 2023.  The successful applicant will have a passion for creating memorable audience experiences of the highest quality and will inspire and co-ordinate a team of AAF Volunteer Hosts.

AAF is a globally recognised celebration of art and culture taking place each March in New Zealand’s largest city. Presented annually, the 18-day event celebrates people and culture, and showcases the cultural diversity and vibrant energy of Tāmaki Makaurau/Auckland.

As Audience Experience Manager, your role will be to identify the key touch points in the audience journey and proactively work with the AAF team to ensure a great audience experience is delivered though out the duration of AAF2023.

The best person for the job will have experience in end-to-end customer/visitor service, preferably in the arts and/or events management sectors, leading and rostering teams, be an excellent and friendly communicator and have the ability to work well in a team while under pressure in a busy festival environment.

The role of Audience Experience Manager is a full-time, fixed term contract from a negotiated start date in mid-January 2023 to Friday 14 April 2023.

How to apply

Please email CV and covering letter to hr@aaf.co.nz by Friday 25 November 2022, 5pm. Only applicants with the right to work in NZ may apply.

Written by

Auckland Arts Festival

11 Nov 2022

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